For restaurants, bars, and hospitality

You don't need 100 more reviews. Stop the next bad one.

One intercepted complaint protects your rating more than a week of begging happy guests to post. Pulsyr catches it at the table.

No credit card required · 14-day free trial · Cancel anytime.

app.pulsyr.co/inbox
4.7
AVG RATING
+0.4
VS LAST MONTH
3
UNREPLIED
Reviews this week
LAST 7 DAYS
+38%
UNREPLIED · 1 OF 3DRAFT READY
Sarah K.★★★★★

"Best brunch in the East Village. Already planning a return trip."

DRAFTED FOR YOUSarah — thank you. We'll let the team know. See you soon.
Google, Yelp, and private feedback — all in one inbox
See the complaints guests keep repeating
AI-drafted replies your team approves before they post
Built for operators, not data teams
Built for operators

Built for operators who don't have time
to babysit review sites.

Owners, GMs, and managers who need a straight answer and a fast reply — not another dashboard to learn.

Before pre-shift
See what guests complained about this week so managers can fix it before doors open.
After a bad review
Draft a professional reply, edit it, post it, mark it handled. Two minutes, done.
Manager meetings
Run through top complaints, top praise, rating movement, and open issues in one view.
Between covers
Check urgent feedback from your phone without digging through five platforms.
What's inside

One screen that tells you what your
rating is doing — and what to do about it.

No more bouncing between Google, Yelp, screenshots, and feedback forms. Pull it up before pre-shift, after service, or the second a bad review lands.

Every review in one clean inbox

See new reviews across every connected platform, filter by rating or status, and find unanswered reviews in one click — so nothing sits there for a week while your rating slips.

AI replies that sound like you

Professional, hospitality-friendly drafts your team edits and approves in seconds. Speed of AI, your brand voice, your judgment. Nothing posts without you.

Private QR feedback

Catch the problem at the table — before a guest reaches for their phone in the parking lot. Recover a bad experience in the moment, before it ever hits Google or Yelp.

See what's costing you stars

Bad reviews aren't random. Pulsyr surfaces the patterns — wait times, pacing, weekend crowding — so your team stops guessing and starts fixing.

Weekly digest

Your whole week in reviews — in a two-minute read. New reviews, what needs attention, top complaints, top praise, and the one move to make this week.

Phone-first

Designed for the back office or the bar. Reply from your phone between covers — no laptop required.

Review inbox

Every review in one clean inbox.

Stop checking review sites one by one. Pulsyr gives your team a single place to see new reviews, private guest feedback, what's been answered, and what still needs attention — so nothing sits there for a week while your rating slips.

  • See new reviews across every connected platform
  • Filter by rating, source, sentiment, or reply status
  • Find unanswered reviews in one click
  • Keep private QR feedback separate from public reviews
  • Mark reviews handled so nothing slips through the cracks
REVIEW INBOXLive
M
Marcus T.
Google · 2 hours ago
★★★★★

"Cocktails are creative without being precious. The bartender walked us through the menu without showboating. Real hospitality."

DRAFTED · TAP TO POSTMarcus — appreciate the note on the bar program. We hire for that exact instinct. See you again soon.
A
Anonymous
QR · 4 hours ago · Private
★★

"Wait was 35 minutes even with a reservation..."

Private QR feedback

Catch the problem at the table — before it becomes a one-star review.

Give guests a private way to flag a problem before they reach for their phone in the parking lot. Recover a bad experience in the moment, and see what's really happening on the floor during a live shift.

  • Collect honest feedback privately, before it goes public
  • Route complaints to your team before they hit Google or Yelp
  • Spot recurring issues: wait times, service, food, drinks, atmosphere
  • Bring real feedback into pre-shift and manager meetings
  • Turn a quiet complaint into a fixed problem
YOUR QR CODE412 scans · 30d
The Wren
pulsyr.co/r/the-wren
412
SCANS · 30D
22%
CAPTURE RATE
Insights · Weekly digest

Your whole week in reviews — in a two-minute read.

Every week, Pulsyr sends one clean digest: new reviews, the negative ones that need attention, what's still unanswered, top complaints, top praise, where your rating moved, and the one thing your team should focus on next.

  • Negative reviews that need attention
  • Reviews still waiting on a reply
  • Top guest complaints and top guest praise
  • Which way your rating moved
  • Suggested replies, ready to edit
  • The one move to make this week
WEEK OF MAY 4 · WHAT'S WORKING
Service & staff72%
Food quality64%
Cocktail program38%
WHAT'S COSTING YOU
Wait times · Fri/Sat41%
Noise level22%
THIS WEEK'S TAKEAWAY

Reservation pacing on Fri/Sat appeared in 4 of 7 negative reviews. Try a 15-min buffer between seatings.

How it works

Up and running before your next shift.

01 / CONNECT

Connect your reviews

Bring Google, Yelp, and private QR feedback into one inbox.

02 / SEE

See what needs attention

New reviews, unanswered replies, negative feedback, and the complaints guests keep repeating — surfaced for you.

03 / REPLY

Reply with AI

Generate a polished response, edit it to sound like you, and post.

04 / STAY AHEAD

Stay ahead every week

Let the weekly digest tell you what changed and the one thing to focus on next.

Built for hospitality

Built for the way restaurants
and bars actually operate.

Pulsyr helps your team move faster when reviews land, see what guests keep mentioning, and stop letting reputation become one more thing nobody has time for.

Know what guests are saying without checking every review site yourself.

O
For owners
Protect a rating that took years to earn

Catch the problem before it turns into a one-star pattern.

G
For GMs
Spot the issues hurting your stars

Reply faster, track what's open, and keep feedback organized.

M
For managers
Stay on top of every review
Pricing

Simple pricing.
Less than one walked table a month.

Start free. Upgrade when you're ready to monitor every review, draft replies in seconds, and keep your team ahead of your rating.

Pulsyr Starter

One venue, getting the basics right.

$20/ month
14-day free trial, then $20/month
Billed monthly · Cancel anytime
  • Google reviews inbox
  • AI reply drafts (standard tones)
  • Private QR feedback — unlimited
  • Sentiment tags & reply status
  • Weekly digest
  • Basic alerts
  • 1 seat
  • Yelp & TripAdvisor
  • Insights & complaint analysis
  • Custom AI reply tones
  • Real-time & negative-review alerts
  • Team seats
Start Free Trial

No credit card required to start

Most popular
Pulsyr Pro

The full command center for one venue.

$49/ month
14-day free trial, then $49/month
Billed monthly · Cancel anytime
  • Everything in Starter
  • Yelp reviews inbox
  • TripAdvisor (coming soon)
  • Insights — AI trends & complaint analysis
  • Custom AI reply tones
  • Real-time + negative-review alerts
  • Up to 5 team seats
  • Priority support
  • Multi-venue
  • Cross-venue dashboard
  • Consolidated billing
Start Free Trial

No credit card required to start

Pulsyr Groups

For 2+ locations and small groups.

from$99/ month
From $99/mo · up to 3 venues
  • Everything in Pro
  • 2+ venues (up to 3 included, +$25/venue)
  • Cross-venue dashboard & roll-up
  • Consolidated billing
  • Unlimited seats + roles
  • Priority support + onboarding
Contact us

No long-term contract. Cancel anytime. Multiple locations? Email us.

FAQ

Common questions.

Pulsyr is a reputation inbox for restaurants and bars. It tracks your reviews, collects private guest feedback, drafts replies with AI, and surfaces the complaints guests keep repeating — all in one place.

Independent restaurants, bars, cafés, hospitality groups, and the owners, GMs, and managers who run them — anyone who doesn't have time to check every review platform by hand.

No. Pulsyr is built for busy operators and managers, not data teams. If you can use your phone, you can use this.

No — not unless you want it to. By default, AI drafts the reply and your team edits and approves it before it posts. Nothing goes out without you.

Pulsyr works with Google, Yelp, and private QR feedback today, with more hospitality platforms added as the product grows.

Google shows you one slice. Pulsyr pulls public reviews, private feedback, reply status, recurring complaints, and weekly trends into one view — so you see the whole picture and act on it.

No. Pulsyr started with independent NYC operators, but it works for restaurants and bars anywhere.

Yes. It's built for owners, GMs, managers, and team members to monitor feedback and reply quickly — with the right people in control.

Yes. No long-term contracts, ever.

Cancel anytime

Stop letting reviews turn into
a weekly fire drill.

Track public reviews, collect private feedback, draft replies with AI, and see what guests keep mentioning — before it costs you stars.

No credit card required · 14-day free trial · Cancel anytime.