You don't need 100 more reviews. Stop the next bad one.
One intercepted complaint protects your rating more than a week of begging happy guests to post. Pulsyr catches it at the table.
8:52pm is the whole product.
Every bad review has a moment before it, when the guest is still in the room and the night is still fixable. Pulsyr lives in that moment.
- 8:14Table four is seated.
- 8:39Mains still haven't landed.
- 8:52The guest reaches for their phone.
“Waited 25 minutes for a table we'd booked. Front of house felt overwhelmed.”
“Waited 25 minutes for a table we'd booked. Front of house felt overwhelmed.”
Illustrative scenario using the product's own interfaces, not a customer account.
This is where the first operator quote goes.
Pulsyr is early. We'd rather leave the space empty than fill it with a stock photo and a name nobody can call. Run a pilot with us and your room goes here.
Talk to us about a pilotBuilt for operators who don't have time to babysit review sites.
Owners, GMs, and managers who need a straight answer and a fast reply. Not another dashboard to learn.
One screen tells you what your rating is doing, and what to do about it.
No more bouncing between Google, Yelp, screenshots, and feedback forms. Pull it up before pre-shift, after service, or the second a bad review lands.
Every review in one clean inbox
See new reviews across every connected platform, filter by rating or status, and find unanswered reviews in one click. Nothing sits for a week while your rating slips.
AI replies that sound like you
Professional, hospitality-friendly drafts your team edits and approves in seconds. Your brand voice, your judgment. Nothing posts without you.
Private QR feedback
Catch the problem at the table, before a guest reaches for their phone in the parking lot. Recover a bad night while the guest is still in the room, so it never hits Google or Yelp.
See what's costing you stars
Bad reviews aren't random. Pulsyr surfaces the pattern: wait times, pacing, weekend crowding. Your team stops guessing and starts fixing.
Weekly digest
Your whole week in reviews, in a two-minute read. New reviews, what needs attention, top complaints, top praise, and the one move to make this week.
Phone-first
Designed for the back office or the bar. Reply from your phone between covers. No laptop required.
Every review in one clean inbox.
Stop checking review sites one by one. Pulsyr gives your team a single place to see new reviews, private guest feedback, what's been answered, and what still needs attention. Nothing sits for a week while your rating slips.
- See new reviews across every connected platform
- Filter by rating, source, sentiment, or reply status
- Find unanswered reviews in one click
- Keep private QR feedback separate from public reviews
- Mark reviews handled so nothing slips through the cracks
Catch the problem at the table, before it becomes a one-star review.
Give guests a private way to flag a problem before they reach for their phone in the parking lot. Recover a bad experience in the moment, and see what's really happening on the floor during a live shift.
- Collect honest feedback privately, before it goes public
- Route complaints to your team before they hit Google or Yelp
- Spot recurring issues: wait times, service, food, drinks, atmosphere
- Bring real feedback into pre-shift and manager meetings
- Turn a quiet complaint into a fixed problem
Your whole week in reviews, in a two-minute read.
Every week, Pulsyr sends one clean digest: new reviews, the negative ones that need attention, what's still unanswered, top complaints, top praise, where your rating moved, and the one thing your team should focus on next.
- Negative reviews that need attention
- Reviews still waiting on a reply
- Top guest complaints and top guest praise
- Which way your rating moved
- Suggested replies, ready to edit
- The one move to make this week
Up and running before your next shift.
Connect your reviews
Bring Google, Yelp, and private QR feedback into one inbox.
See what needs attention
New reviews, unanswered replies, negative feedback, and the complaints guests keep repeating. All surfaced for you.
Reply with AI
Generate a polished response, edit it to sound like you, and post.
Stay ahead every week
Let the weekly digest tell you what changed and the one thing to focus on next.
Two tenths of a star is a full section on a Friday night.
Ratings don't move because you asked more people to post. They move because the complaints stopped repeating and every review got an answer. Pulsyr is built around that one number.
Built for the way restaurants and bars actually operate.
Your team moves faster when a review lands and sees what guests keep mentioning. Reputation stops being the thing nobody has time for.
Know what guests are saying without checking every review site yourself.
Catch the problem before it turns into a one-star pattern.
Reply faster, track what's open, and keep feedback organized.
Simple pricing. Less than one walked table a month.
Start free. Upgrade when you're ready to monitor every review, draft replies in seconds, and keep your team ahead of your rating.
One venue, getting the basics right.
- Google reviews inbox
- AI reply drafts (standard tones)
- Unlimited private QR feedback
- Sentiment tags & reply status
- Weekly digest
- Basic alerts
- 1 seat
- Yelp & TripAdvisor
- Insights & complaint analysis
- Custom AI reply tones
- Real-time & negative-review alerts
- Team seats
No credit card required to start
The full command center for one venue.
- Everything in Starter
- Yelp reviews inbox
- TripAdvisor (coming soon)
- Insights: AI trends & complaint analysis
- Custom AI reply tones
- Real-time + negative-review alerts
- Up to 5 team seats
- Priority support
- Multi-venue
- Cross-venue dashboard
- Consolidated billing
No credit card required to start
For 2+ locations and small groups.
- Everything in Pro
- 2+ venues (up to 3 included, +$25/venue)
- Cross-venue dashboard & roll-up
- Consolidated billing
- Unlimited seats + roles
- Priority support + onboarding
No long-term contract. Cancel anytime. Multiple locations? Email us.
Common questions.
Pulsyr is a reputation inbox for restaurants and bars. It tracks your reviews, collects private guest feedback, drafts replies with AI, and surfaces the complaints guests keep repeating. One place, not five tabs.
Independent restaurants, bars, cafés, and hospitality groups. The owners, GMs, and managers who run them and don't have time to check every review platform by hand.
No. Pulsyr is built for busy operators and managers, not data teams. If you can use your phone, you can use this.
Not unless you want it to. AI drafts the reply. Your team edits it and approves it before it posts. Nothing goes out without you.
Pulsyr works with Google, Yelp, and private QR feedback today, with more hospitality platforms added as the product grows.
Google shows you one slice. Pulsyr pulls public reviews, private feedback, reply status, recurring complaints, and weekly trends into one view.
No. Pulsyr started with independent NYC operators, but it works for restaurants and bars anywhere.
Yes. It's built for owners, GMs, managers, and team members to monitor feedback and reply quickly, with the right people in control.
Yes. No long-term contracts, ever.
Stop letting reviews turn into a weekly fire drill.
Track public reviews, collect private feedback, draft replies with AI, and see what guests keep mentioning. Before it costs you stars.
- Two minutes to set up: venue name and your Google link. That's it.
- No card now. We email before the trial ends, not after.
- Cancel from inside the app in one click. Your history stays yours.
The unhappy guest decides in the parking lot. Pulsyr just gets there first.